To create a seller account, visit the bigdeals marketplace’s registration page, click on
"Sign Up”. You’ll need to provide your business information, contact details, and agree to
the terms and conditions. Once registered, you can set up your store, list products, and
start selling.
The marketplace charges a commission fee based on the category of your products, which is
usually a percentage of the sale price. No additional fee will be charged for advertising,
premium listings, and payment processing.
To list a product, log in to your seller account and go to the "Add Product" section. Fill
in the required information such as product title, description, pricing, inventory quantity,
and shipping details. You can also upload product images to make your listing more
attractive. After reviewing your product will be made live on the marketplace.
Yes, you can edit your product listings at any time. Simply go to the "Manage Product"
section in your seller dashboard, select the product you want to update, and make the
necessary changes (e.g., price, description, inventory). Once done, save the updates, and
your listing will reflect the changes immediately.
Bigdeals offer various shipping options to customers, including standard in-house delivery
service & courier methods.
If a customer reports a damaged or defective product, review the claim, request photos if
needed, and offer a replacement or refund based on your return policy.
All the returns & refunds will be processed under bigdeals return & refund policy.
Bigdeals offers bank transfer method for seller payments.
Payments are processed after the order is marked as delivered or completed. Funds are
transferred to your registered bank account on a weekly basis, minus any applicable fees.
Inventory can be managed from your seller portal. You can update stock levels & stock
availability for each product.
Yes, you can set a product to "Out of Stock" or temporarily deactivate your store from your
settings. This is useful if you're on vacation or need time to restock.
Pricing can be managed from your seller portal. You can update selling & market price for
each product.
Use high-quality images, detailed descriptions, relevant keywords and competitive pricing
for better visibility.
If you suspect a fraudulent order, contact seller support immediately and do not ship the
product until the order has been reviewed and verified.
Yes, our seller support team is available via email or phone from [9.00am – 5.00pm] on
weekdays.
Joining Bigdeals.lk as a seller is free. A small commission, which varies by product
category, is deducted from each order payment. Click
here to view the commission rates for different categories.